To initiate a return, please contact our support team at [email protected] for detailed instructions.
If you would like to exchange a product, please ensure that it meets the same conditions as returns: it must be in its original condition, unworn or unwashed, and include all original tags, stickers, and packaging. Please return the original item and place a new order for the product you need. This ensures you receive the new item quickly and secures its availability.
If you have any questions regarding our return and exchange policy, or if you need assistance with a return or exchange process, please contact our customer support team at [email protected].