Return and Exchange Policy

Refunds

Products can be returned within 20 days of receipt. To be eligible for a return, items must be in original condition, unworn or unwashed and with all original tags, stickers and packaging.

To initiate a return, please contact our support team at [email protected] for detailed instructions.

Changes

If you want to exchange an item, make sure that it meets the same return conditions: in original condition, unworn or unwashed, with all original tags, stickers and packaging. Please send back the original product and place a new order for the product you need. This allows you to receive the new product quickly and secure the availability of the product.

Reimbursements

Refunds are processed when the returned product is received and inspected. Please allow 5-10 business days for the refund to be credited to your account via your original payment method.

Contact

If you have any questions regarding our return and exchange policy or need assistance processing a return or exchange, please contact our customer support team at [email protected].

[gtranslate]
[gtranslate]